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Sea glass, sea pottery and recycled silver jewellery handcrafted in the Scottish Borders.

Laura Johnson

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Terms and Conditions

Payment

 

In the online shop payment can be accepted from online credit and debit cards and paypal accounts using paypal's secure servers.

 

For commissions payment can be made as above or by bank transfer or cheque. Details for such will be provided in order invoices.

 

 

Returns and Refunds

 

Exchanges or refunds can be made within 14 days of receipt.

 

Please contact Laura with the details of the item and your contact details if you wish to return something.

Jewellery items must be returned in their original condition and packaging. Please obtain proof of postage for any returns as these remain the customer's responsibility until received by Laura Johnson.

 

If an item is discovered to be faulty within 7 days of receipt the buyer can select free repair or a full refund to be given on return of the item .

 

Customised or personalised items will only be refunded if faulty.

 

 

Cancellation

 

If you wish to cancel an order please email Laura as soon as possible.

If you have already recieved the item please follow the returns procedure as above.

 

 

Additional Delivery Charges

 

Deliveries beyond the UK may incur taxes and fees once your package arrives in your country; these fees are the responsibility of the buyer.    

 

 

Personal Data

 

Any personal information supplied will only be used to process your order and not passed on to anyone. The information you provide will be held securely.

 

Payments are handled by paypal and any card details you provide are never received or stored by Laura Johnson.

 

If you choose to subscribe to Laura's newsletter we will only hold your name andemail address; each newsletter will have an opt out link at the end.